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INFS2010 -
People, Information and Knowledge

General Details

Unit Coordinator: Raffaele Ciriello

INFS2010 is an elective unit that can be studied within the BIS major to understand better how organisations create, manage, and apply knowledge. Through exploring the role of technologies, culture, and organisational practices, students learn how knowledge management can be crucial for achieving firm success.

Assumed Knowledge: INFS1000

Learning Outcomes:

  • Understand the role of knowledge management in a business environment

  • Select and apply concepts, frameworks, methods, and theories for designing and managing knowledge resources in an organisational context

  • Evaluate the implications of social, cultural, and ethical issues associated with knowledge management

  • Communicate and collaborate in a professional manner with people from diverse backgrounds

  • Make decisions about teamwork requirements in a problem-solving environment.

Things to Consider Before Enrolling:


There are a fair number of external readings which complements tutorial and lecture content. It is highly beneficial to study said readings to develop a comprehensive understanding of the area of work. Overall, this is a more theoretical unit when compared to other INFS units that seek to develop managerial-level skills.

Assesment Breakdown

Individual assignment (30%)
The first assignment involves a written report analysing an external company. Students should attempt to apply content learnt in class towards this assignment.

Group project (40%)
The group assignment consists of two parts; the report and the recorded presentation. Teams will benefit from beginning research for the report early, utilising lecturer consults and planning out assignment contents. Team members will benefit from linking presentation and report outcomes together.

Reflective Journal (30%)
Reflective journal will be a final assignment. This is an individual, continuous, reflective journal about the student’s authentic learning experience gleaned from the group project and the in-class activities.

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