INFS2020 -
Business Process Modelling and Improvement  

General Details

Unit Coordinator: Corina Radusecu

INFS2020 is the sequel to the business process modelling concepts introduced in INFS1000.

"This unit comprises of a much deeper analysis into the BPM lifecycle and practical application of the Signavio tool to help simulate these business processes. Such practical application is key throughout this unit and requires students to consider the BPM lifecycle holistically in order to build logical simulations."

Students can expect to gain greater insight into how processes can be improved through thorough analysis, redesign and performance measures, and also learn how to identify and mitigate bottlenecks and inefficiencies throughout a business process.

Assumed Knowledge: INFS1000 or INFO1000 or INFO1003 or INFO1903

Difficulty: Intermediate

Since this unit is highly practical, it pays to attend every lecture and learn to apply this knowledge in each assignment. Students will be expected to use the Signavio software, which is a major part of both the individual and group assignments – attending lectures and asking questions during workshops is highly beneficial. For written parts of the unit, students should not solely memorise content as there can be a lot to remember; students should rather learn how to apply main concepts and have a holistic understanding of the BPM Lifecycle.

Things to Consider Before Enrolling:


This unit involves significant practical work in lectures and hence it is highly beneficial to attend every class. Groups should be formed early as the group project is a significant part of the unit and requires substantial time and effort (not a project that should be left to last minute). This is an overall more technical unit compared to some other INFS units, but can be seen as advantageous to learn about especially if learning BPMNs in INFS1000 was of interest.

Textbook: available online via USYD Library
(Recommended but not required) Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2013) “Fundamentals of Business Process Management”, Springer Heidelberg New York Dordrecht London. ISBN: 978-3-642-33142-8. ISBN: 978-3-642-33143-5 (eBook)

Subject Difficulty

Assesment Breakdown

Individual assignment (25%)
The individual assignment consists of two parts and a case study. Students should pay particular attention to the case study in order to provide specific answers relevant to the assignment. Both parts will involve the application of knowledge learned in class and the use of Signavio.

Group project (25%)
The group report will also be based on a case study and application of all knowledge learned throughout the class. It also involves more complex uses of Signavio and students will benefit from having understood and attended all workshops. There is also a poster presentation at the end of the project.

Final exam (50%)
The final exam has both MCQ and short answer questions. There is a heavy focus on the application of content and key concepts learned in class. Students should learn to manage time extremely well in the final exam and keep to answering concisely and accurately.